Return Policy

30-Day Return Policy

You may request a return within 30 days of receiving your order.

Return Eligibility

Items must be unworn, unused, undamaged, and returned in their original packaging with proof of purchase.

How to Start a Return

Email jonathanxzlove@gmail.com with your order number and reason for return. If approved, we will send the return address and instructions. Items sent back without prior approval may not be accepted.

Damaged or Incorrect Items

Please inspect your order on delivery and contact us within 48 hours if an item is damaged, defective, or incorrect so we can help promptly.

Exchanges

The fastest way to exchange an item is to request a return and place a new order after the return is approved.

Refunds

After we receive and inspect the return, approved refunds will be sent to the original payment method. Your bank or payment provider may need additional processing time.

Contact

Shenzhen Kefan Jewelry Co., Ltd.
Room 1104Y53, Unit A, Xi Nian Center, No. 6021 Shennan Avenue, Tian'an Community, Shatou Street, Futian District, Shenzhen
jonathanxzlove@gmail.com